Simplify Your Health Benefits Management
Purple Cow is dedicated to providing SMEs and their employees with comprehensive health plans enriched with exclusive benefits, ensuring easy access to quality healthcare services.
Empowering You with Easy Access to Healthcare Resources
We are committed to providing you with convenient tools and resources to manage your health plan effectively. Explore our services designed to enhance your healthcare experience.
Members Portal
Easily manage your health plan online.
SmilePH App
Your digital companion for health services.
Doctor Anywhere
Consult with doctors anytime, anywhere.
Claims Processing
Simplified inpatient and outpatient reimbursement.
SmilePH App
Your Digital Companion for Health Services
SmilePH is at the heart of our omni-channel servicing model, offering access to both group health and individual life policies.
For Group Health Members
View policy benefits and coverage details
Request Letters of Guarantee (LOG) for hospital admissions
File medical reimbursement claims directly through the app
For Individual Policyholders
Check fund values and policy performance
Manage plan details and receive premium reminders
Access statements and request copies of e-policies
Doctor Anywhere
Consult with Doctors Anytime, Anywhere
Experience the convenience of online medical consultations fully covered by Etiqa through the Doctor Anywhere app.
General Practitioner
Connect with accredited general practitioners anytime—on-demand or by appointment.
Specialist Doctors
Book your appointments with a wide range of medical specialists across various fields.
Mental Health Experts
Access discounted online sessions with licensed mental health professionals for counseling support.
Inpatient & Outpatient Claims
Simplified Reimbursement Process
We aim to make your reimbursement experience as straightforward as possible. Follow our guidelines to submit your claims efficiently.
Inpatient (IP)
Members goes to choice of accredited or non-accredited hospital as Private Patient for reimbursement, and does not show card
Member is diagnosed and treated
Member files PhilHealth, settles the (whole) bill
Member is discharged
Member downloads and files IP Claim form + support documents with Etiqa Claims
Member waits 15 days for Etiqa to reimburse claim as-charged, and deposit directly to bank account
Requirements
Completed/signed IP claim form
Hospital Statement of Account (photocopy ok)
BIR-approved invoices for professional fees | hospital bills
Meds bought outside from non-availability must have the corresponding Rx
All documents must be original copies (except Statements of Account)
Erasures should be be countersigned by the authorized signatory
*The above list of requirements is not final: Etiqa reserves the right to request additional docs on a case-to-case basis
**If any claim exceed P10,000, original receipts will be required
*** Submit claim form and all supporting documents to Purple Cow through https://go2.purplecow.ph/SubmitClaims
Outpatient (OP)
Members goes to choice of accredited or non-accredited hospital or clinic as Private Patient for reimbursement, and does not show card
Member is diagnosed and treated
Member settles the (whole) bill
Member is discharged
Member downloads and files OP Claim form + support documents with Etiqa Claims
Member waits 15 days for Etiqa to reimburse claim as-charged, and deposit directly to bank account
Requirements
Completed/signed OP claim form
Medical certificate in-lieu of doctor’s diagnosis
BIR-approved invoices for professional fees | hospital bills
For lab expenses, lab request signed by the doctor (photocopy ok)
All documents must be original copies (except lab requests)
Erasures should be countersigned by the authorized signatory
*The above list of requirements is not final: Etiqa reserves the right to request additional docs on a case-to-case basis
**If any claim exceed P10,000, original receipts will be required
*** Submit claim form and all supporting documents to Purple Cow through https://go2.purplecow.ph/SubmitClaims
READY TO GIVE US A TRY?
Take the Next Step Towards Better Healthcare
Empower your business and care for your team with Purple Cow's exceptional healthcare solutions
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