Quarterly HR Pulse Check: A Guide to Employee Health Surveys

Your employees know what they need—ask them. A quarterly health survey is your smartest HR tool.

Quarterly reviews don’t just apply to finances and performance—they should include your employee health benefits too. One of the most effective ways to assess your health plan’s value is through a Quarterly HR Pulse Check: a short, focused survey that captures your team’s needs, satisfaction, and suggestions.

For SMEs in the Philippines, this helps HR ensure that limited budgets are spent wisely and that the benefits you provide are truly making an impact.

Why a Quarterly Health Survey Matters

✔ Employees’ health needs evolve throughout the year
✔ Benefits are only valuable if employees understand and use them
✔ Early feedback prevents small issues from growing into bigger problems

Your team’s insights will help you fine-tune your health coverage, improve communication, and plan ahead for add-ons or policy adjustments.

What to Include in Your Health Pulse Survey

1. Awareness & Understanding of Benefits

• Do you understand the medical services covered by your current HMO plan?

• Are you aware of tools like SmilePH or Doctor Anywhere?

2. Usage Patterns

• Have you used any outpatient, inpatient, or telemedicine services in the past 3 months?

• If not, why?

3. Satisfaction with Access and Support

• How would you rate your experience filing a claim or scheduling a consult?

• Did you encounter delays or confusion in accessing benefits?

4. Interest in Add-On Benefits

• Would you be interested in nutritionist consultations, mental health support, or life insurance add-ons?

• Do you have a chronic condition that could benefit from enhanced coverage?

5. Suggestions & Needs

• What can HR or management improve in terms of health communication?

• Any concerns or recurring health needs you’d like to be addressed?

Keep your survey short (5–10 questions max) and offer it via a Google Form or internal HR system.

How to Act on the Feedback

• Analyze patterns – Is there confusion about coverage? Are outpatient services underused?

• Adjust benefits – Based on the feedback, you may want to expand specific coverages or communicate more frequently.

• Communicate updates clearly – Let employees know how their input is being used. This builds trust and transparency.

• Review with your HMO partner – Share findings with Purple Cow to explore smart, affordable adjustments to your existing plan.

Get the Insights You Need to Improve Benefits

Let Purple Cow help you analyze and improve your plan with support for quarterly reviews, add-on recommendations, and employee engagement strategies.